An interesting presentation today from a colleague about the work and ethos of the Students’ Union, which prompted a number of more general questions in my mind that might be applicable in the context of positioning and planning academic services in a higher education setting:
- what are you there for? what are you trying to do?
- how do you support/empower/enable students?
- how do you contribute to the University community?
- what are the ‘big issues’ for you/your institution right now and on the horizon?
- how do your constituencies/stakeholders influence your direction/purpose/service?
- how does your structure support delivery of your aims?
- how do you evaluate your impact? how do you benchmark yourself against similar structures and organisations?
Okay, so apologies for the jargon! I winced at least three times at the use of stakeholder and cringed at the empowering….feeling unclean now.
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